- OperatorPrimrose Media Limited / Virtual Casino Group
- Established2012
- Game ProvidersReal Time Gaming (RTG), Spinlogic Gaming
- Crypto AcceptedBTC, BCH, ETH, LTC, USDT, BNB, CoinDraw
Before requesting a withdrawal: country and currency rules
Australia is a restricted country
Australia, including all Australian states and territories, is included among the restricted countries. That country rule matters before you plan an account balance or payout request.
Ruby Slots uses USD as its account currency. The limits in this guide are therefore written in US dollars, including the $20 minimum withdrawal and the $2,500 weekly cap. If you use a card or banking service in another currency, check the amount shown before confirming the transaction.
A payout is its own process, separate from playing Games Online or using Free Spins. Once a withdrawal is requested, the important points are the amount, the selected payment route, identity checks and any playthrough conditions attached to the funds.
Withdrawal limits: the $20 minimum and $2,500 weekly cap
The minimum withdrawal amount is $20. Ruby Slots also applies a weekly withdrawal limit of $2,500. That limit is the main amount-based restriction to plan around when your balance is larger than the weekly payout allowance.
| Withdrawal detail | Rule |
|---|---|
| Minimum withdrawal | $20 |
| Weekly withdrawal limit | $2,500 |
| Account currency | USD |
| Win limit | No win limit |
The $2,500 figure is a weekly limit, so a larger balance may need to be paid in stages. Before submitting, choose an amount that meets the $20 minimum and fits within the remaining weekly allowance shown for your account.
Plan larger balances in advance
If your requested amount is above the weekly limit, work out the payout schedule before you play with the balance. It makes the timing easier to follow and avoids treating the full amount as a single withdrawal.
How a withdrawal moves from request to approval
Ruby Slots processes a withdrawal in two broad stages. First, the request goes through account and KYC checks. After approval, the chosen payment method has its own processing time. Those stages should be treated separately when estimating when funds will arrive.
Make sure the amount meets the $20 minimum and that the weekly withdrawal limit leaves room for the request.
Select the method that suits your account and check whether it must match the method used for the deposit.
KYC verification is required before the withdrawal can be processed. Have the relevant identity or card documents ready.
The withdrawal approval period can take up to 10 business days.
Once approved, the final timing depends on the selected route. CoinDraw and bank wire transfers have separate processing details.
The approval clock is not the same as the delivery clock. For example, a bank wire has a further processing period after approval, while CoinDraw withdrawals are typically processed within 24-48 hours.
Keep your withdrawal details consistent from request to request. Where a cryptocurrency was used for the deposit, the same cryptocurrency must be used for the withdrawal. For Bitcoin, a Bitcoin deposit is required before a Bitcoin withdrawal.
Crypto withdrawals: CoinDraw, Bitcoin and other supported options
Crypto is a significant part of the payment setup. The supported payment list includes Bitcoin (BTC), Lightning Bitcoin, Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), Tether (USDT), Binance Coin (BNB) and CoinDraw.
| Route | What to know | Timing |
|---|---|---|
| CoinDraw | Available as a crypto withdrawal route; Tier 3 VIP members receive CoinDraw withdrawal access. | Typically 24-48 hours |
| Bitcoin | A Bitcoin deposit is required for a Bitcoin withdrawal. | Use the account's withdrawal processing flow |
| Other cryptocurrency | Bitcoin Cash, Ethereum, Litecoin, Tether and Binance Coin are included among the payment methods. | Use the account's withdrawal processing flow |
CoinDraw is the clearest fast-processing option in the stated payment details, with withdrawals typically handled within 24-48 hours. That timing applies to processing and sits alongside the account approval requirement, so KYC still needs to be completed before a payout can move forward.
Match the crypto used for your deposit
A cryptocurrency withdrawal must match the cryptocurrency used for the deposit in the relevant cases. Choose the correct coin before submitting rather than assuming one crypto balance can be sent through another network.
Choose a payout route that fits your timing
Compare the stated processing windows with the method attached to your account, then check the withdrawal amount and verification requirements before you submit.
Bank wire and courier cheque: what happens after approval
Bank wire transfer is available as a payment method and is handled through a third-party payment processor. Once the withdrawal has been approved, a bank wire takes 7 business days to process.
There is also a FedEx courier check option for certain withdrawals. The payment list also includes VISA, Mastercard, American Express, Discover, Players Rewards Card and PCR Money, while card withdrawals require card verification.
| Payout route | Processing detail |
|---|---|
| CoinDraw | Typically processed within 24-48 hours |
| Bank wire transfer | 7 business days after approval |
| FedEx courier check | Available for certain withdrawals |
| Card withdrawal | Card verification is required |
For a bank wire, allow both the approval period and the 7-business-day processing period. That gives you a more realistic view than counting only from the day the withdrawal request is made.
KYC checks: the documents needed before payout processing
KYC verification is required before any withdrawal is processed. The checks cover identity documents, and card verification is required where a card withdrawal is used. A first withdrawal may require full KYC, while later withdrawals can still prompt another verification request.
- Have your identity documents ready before submitting the withdrawal.
- Use the card verification process for a card-based payout.
- Expect the first withdrawal to potentially involve full KYC.
- Keep access to the account details used during Registration, as the withdrawal review is tied to the player account.
- Allow for re-verification if it is requested on a later withdrawal.
KYC is not a separate optional step that can be left until after the money is sent. It sits before withdrawal processing, so preparing the documents early can keep the request moving once it reaches review.
Keep the payout name consistent
Use payment details that belong to the account holder and make sure the requested documents support the identity attached to the account. It is a simple way to avoid adding extra back-and-forth to the review.
What can affect approval: playthrough and account rules
A withdrawal can also depend on the type of funds in the balance. Standard deposit bonuses use 40× wagering on the bonus amount for slots, keno, bonus bingo and scratch cards. Blackjack, video poker and baccarat use 60× wagering on bonus funds.
| Funds or activity | Condition affecting withdrawal | Cashout detail |
|---|---|---|
| Standard deposit bonus | 40× bonus amount on slots, keno, bonus bingo and scratch cards | Complete the applicable playthrough first |
| Table games and video poker | 60× bonus amount | Complete the applicable playthrough first |
| Slots and keno deposit bonuses with no restrictions | 1× deposit plus bonus | Complete the minimum playthrough before withdrawal |
| $25 no-deposit bonus or 25 free spins no-deposit offer | 60× wagering | Maximum cashout is 1× |
Some bonus chips are non-withdrawable, and in some cases the bonus amount is deducted from winnings at withdrawal. A deposit made using a bonus, such as a 200% extra or free spins offer, does not count as a qualifying real-money deposit for withdrawal purposes.
There is another rule for free or no-deposit promotions: playing multiple free or no-deposit bonuses consecutively without a deposit in between disqualifies the winnings. No-deposit bonus winnings also have an approval period of approximately 10-15 business days.
The account rule is straightforward too: one account per player. Multiple accounts result in voided winnings, so use one account consistently when making payout requests.
A simple checklist before you submit the withdrawal
A few minutes of preparation can make the payout process easier to follow. Here is the practical checklist to run through before you confirm the request.
- Confirm that the account can use the service in your country.
- Check that the requested amount reaches the $20 minimum and fits the weekly allowance.
- Review whether the chosen method must match the deposit method.
- Choose the correct cryptocurrency if the deposit was made with crypto.
- Have identity documents ready for KYC and card documents ready for a card withdrawal.
- Check whether playthrough or a maximum cashout applies to any promotional funds in the balance.
- Allow up to 10 business days for approval before adding the method-specific processing time.
For quick processing, CoinDraw has the shortest stated window at typically 24-48 hours. For bank wire, remember that the 7 business days begin after approval, not when the initial request is submitted.
Ready to check the details?
Use the withdrawal information above to match your amount, payment route and verification documents before starting the request.
Withdrawal: your questions
What is the minimum Ruby Slots Casino withdrawal?
The minimum withdrawal amount is $20, which means smaller balances must reach that threshold before a cashout can be processed. This is a fairly standard floor and should not be a barrier for most players who have built up a reasonable balance. It is worth checking the cashier section at Ruby Slots Casino to confirm whether this limit applies equally across all available withdrawal methods.
What is the weekly withdrawal limit?
The weekly withdrawal limit is $2,500. A larger balance may therefore need to be paid over more than one week.
How long does withdrawal approval take?
Withdrawal approval can take up to 10 business days. No-deposit bonus winnings have an approval period of approximately 10-15 business days.
How fast are CoinDraw withdrawals?
CoinDraw withdrawals are typically processed within 24-48 hours. KYC still needs to be completed before a withdrawal is processed.
How long does a bank wire take?
A bank wire transfer takes 7 business days after approval and is processed through a third-party payment processor.
Is KYC required for a withdrawal?
Yes. KYC identity verification is required before any withdrawal is processed. Your first withdrawal may require full KYC, and later withdrawals can require re-verification.
Can I withdraw Bitcoin after depositing with another cryptocurrency?
Where cryptocurrency was used for the deposit, the same cryptocurrency must be used for the withdrawal in the relevant cases. Specifically, a Bitcoin withdrawal requires a Bitcoin deposit.
What currency does the account use?
The account currency is USD, so the stated withdrawal amounts and weekly limit are in US dollars.
